Privacy Policy
Privacy Policy
Last Updated: 1 June 2026
Sweeeeeetz (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit www.sweeeeeetz.shop (“Website”), place an order, contact us, or use our services.
We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
Business Name: Sweeeeeetz
Address:
8 Mayfield Road
Dunstable
LU5 4AP
Phone: 01582 931541
Email: sweeeeeetzshop@gmail.com
If you have any questions about this Privacy Policy or how your data is handled, please contact us.
2. Information We Collect
We may collect and process the following personal information:
Information You Provide
When you place an order, contact us, create an account, or use our services, we may collect:
- Full name
- Billing address
- Delivery address
- Email address
- Telephone number
- Payment information
- Order history
- Messages or enquiries sent to us
Technical Information
When you visit our Website, we may automatically collect:
- IP address
- Browser type and device information
- Website usage information
- Cookies and analytics data
- Pages viewed and shopping activity
3. How We Use Your Information
We use your personal information to:
- Process and deliver orders
- Manage payments and refunds
- Respond to enquiries and customer service requests
- Provide rental or equipment hire services
- Improve our Website and customer experience
- Detect fraud or suspicious activity
- Comply with legal obligations
- Send service-related communications
Where you have consented, we may also send marketing emails or promotions.
You can unsubscribe from marketing communications at any time.
4. Legal Basis for Processing
Under UK GDPR, we process personal data on the following lawful bases:
Contractual Necessity
To fulfil orders, process payments, provide delivery, and manage services.
Legal Obligations
To comply with tax, accounting, fraud prevention, and regulatory requirements.
Legitimate Interests
To improve our Website, prevent misuse, and enhance customer experience.
Consent
Where required for marketing communications and certain cookies.
5. Payment Information
We do not store full payment card details.
Payments are securely processed through trusted third-party payment providers.
Please refer to your payment provider’s privacy policy for information on how they process your data.
6. Sharing Your Information
We may share personal information with trusted third parties where necessary to operate our business, including:
- Delivery and courier companies
- Payment providers
- Website hosting and e-commerce providers
- IT and security providers
- Professional advisers where legally necessary
We only share information necessary for them to perform their services.
We do not sell your personal information.
7. Marketing Communications
If you choose to receive marketing communications, we may send:
- Promotions
- Offers
- New product updates
- Service announcements
You may unsubscribe at any time by:
- Clicking the unsubscribe link in emails
- Contacting us directly
8. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Improve Website functionality
- Remember shopping basket contents
- Analyse Website traffic
- Improve customer experience
- Support marketing and advertising
For more information, please see our Cookie Policy.
9. Data Retention
We retain personal data only as long as necessary for:
- Order fulfilment
- Legal and tax obligations
- Customer support
- Fraud prevention
We may retain certain records where legally required.
10. Your Data Protection Rights
Under UK GDPR, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Restrict processing
- Object to processing
- Request data portability
- Withdraw consent for marketing
To exercise your rights, contact us at:
We may request proof of identity before processing requests.
11. Data Security
We take reasonable technical and organisational measures to protect your personal data against:
- Loss
- Unauthorised access
- Misuse
- Alteration
- Disclosure
However, no internet transmission or storage system can be guaranteed completely secure.
12. Third-Party Links
Our Website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites.
Please review their privacy policies separately.
13. Children’s Privacy
Our Website is not intended for children under 13 without parental supervision.
We do not knowingly collect personal information from children.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Changes will be published on this page with an updated revision date.
15. Contact Us
If you have questions about this Privacy Policy or your personal data, contact us:
Sweeeeeetz
8 Mayfield Road
Dunstable
LU5 4AP
Phone: 01582 931541
Email: sweeeeeetzshop@gmail.com
If you are unhappy with how your personal data has been handled, you may contact the UK Information Commissioner’s Office (ICO).
